Effective Date: September 3, 2026
Welcome to SHFT Coaching (“SHFT Coaching,” “SHFT,” “we,” “our,” or “us”). SHFT Coaching is operated by Zen Burgos LLC, a Wyoming limited liability company.
These Terms and Conditions (“Terms”) apply to your use of SHFTCoaching.com and related websites, digital products, coaching services, courses, programs, communities, workshops, fitness and exercise programs, prerecorded workouts, educational materials, email and SMS communications, and other products or services offered by SHFT Coaching.
By accessing our website, purchasing a product or service, enrolling in or participating in a program, or otherwise using SHFT Coaching services, you agree to these Terms. If you do not agree to these Terms, please do not purchase, access, or participate in our products or services.
1. SERVICES
SHFT Coaching provides health and wellness coaching, fitness and exercise education, online programs, digital products, prerecorded workouts, educational resources, workshops, group programs, community experiences, and related services.
Services and products may include, but are not limited to:
Private and group health and wellness coaching
Fitness and exercise education
Prerecorded and digital workout programs
Online courses and training programs
Nutrition, lifestyle, menopause, metabolic health, behavior-change, sleep, stress, and wellness education
Educational materials, guides, videos, assessments, and other resources
Workshops, presentations, and community programs
Email and SMS communications related to our services
We may modify, replace, suspend, or discontinue products or services when reasonably necessary.
2. ELIGIBILITY
SHFT Coaching products and services are intended for adults age 18 or older unless a particular product or service expressly states otherwise.
By purchasing or participating in our products or services, you represent that you are at least 18 years old and legally capable of agreeing to these Terms.
3. EDUCATIONAL AND COACHING SCOPE
SHFT Coaching provides coaching, fitness instruction, health education, behavior-change support, and general wellness information.
Unless expressly provided by an appropriately licensed healthcare professional through a separate clinical service, SHFT Coaching does not provide medical diagnosis, medical treatment, psychotherapy, physical therapy, medical nutrition therapy, or other licensed healthcare services.
Information regarding menopause, hormones, medications, supplements, nutrition, metabolism, exercise, sleep, stress, weight management, or other health and wellness topics is provided for general educational purposes and should not be interpreted as individualized medical diagnosis or treatment.
Health and wellness coaching and educational services are not substitutes for appropriate medical, psychological, or other licensed healthcare.
4. HEALTH AND EXERCISE DISCLAIMER
Physical activity and exercise involve inherent risks. These risks may include, but are not limited to, falls, strains, sprains, muscle or joint injuries, aggravation of existing conditions, cardiovascular events, and other injuries or adverse health events.
You are responsible for determining whether you are physically capable of participating in any SHFT Coaching workout, exercise program, or physical activity and for selecting an appropriate level of activity and intensity.
If you have an injury, medical condition, physical limitation, are pregnant, have been advised to restrict physical activity, experience concerning symptoms, or have questions about whether an activity is appropriate for you, you should seek guidance from an appropriately qualified healthcare professional before participating.
When participating in SHFT Coaching fitness or exercise programs, you agree to:
Exercise within your own abilities and limitations.
Choose resistance, intensity, speed, range of motion, and exercises appropriate for your abilities.
Modify or discontinue exercises when appropriate.
Use exercise equipment according to manufacturer instructions.
Ensure that your equipment and exercise environment are reasonably safe before participating.
Stop exercising if you experience pain, dizziness, fainting, chest pain, unusual or severe shortness of breath, or other concerning symptoms.
Seek appropriate medical attention when warranted.
Exercises, movements, resistance levels, speeds, intensities, or techniques demonstrated by an instructor or participant are demonstrations only. Their inclusion in a SHFT Coaching product does not mean that the same exercise, intensity, resistance, movement, or technique is appropriate for you.
5. VOLUNTARY PARTICIPATION, ASSUMPTION OF RISK, AND RELEASE OF LIABILITY
By voluntarily participating in SHFT Coaching workouts, fitness programs, exercise activities, or other physical activities, you acknowledge and understand that physical activity involves inherent known and unknown risks of injury and adverse health events.
You knowingly and voluntarily assume the risks associated with your participation.
You understand that, particularly when using prerecorded or remotely delivered programs, SHFT Coaching cannot evaluate or continuously monitor your physical condition, medical history, exercise environment, equipment, technique, intensity selection, or ability to safely perform a particular activity.
You are responsible for deciding whether and how to participate and for modifying or stopping an activity when necessary.
To the fullest extent permitted by applicable law, you agree to release, waive, discharge, and hold harmless Zen Burgos LLC, doing business as SHFT Coaching, and its owners, employees, contractors, coaches, instructors, affiliates, successors, and assigns from claims, demands, damages, or causes of action arising from or relating to your voluntary participation in SHFT Coaching fitness or exercise activities or your use of SHFT Coaching fitness materials, except to the extent that liability cannot lawfully be waived or limited.
Nothing in these Terms is intended to exclude, waive, or limit any right or liability that cannot legally be excluded, waived, or limited.
6. INDIVIDUAL RESULTS AND NO GUARANTEES
Individual experiences and results vary.
SHFT Coaching does not guarantee any particular outcome, including but not limited to changes in:
Weight or body composition
Strength or physical fitness
Metabolic health
Energy
Menopause symptoms
Health status
Habits or behaviors
Emotional well-being
Fitness performance
Testimonials, participant stories, examples, case studies, before-and-after information, and other descriptions of individual experiences represent those individuals' experiences and are not promises or guarantees that another participant will achieve the same or similar results.
7. PAYMENTS, DIGITAL PRODUCTS, CANCELLATIONS, AND REFUNDS
All prices are stated in U.S. dollars unless otherwise indicated. Payments are processed through third-party payment providers.
Unless a particular offer expressly states otherwise, digital products, downloadable materials, prerecorded programs, workout programs, courses, and other products providing immediate access to digital content are final sale once access has been provided.
Because digital content may be accessed, viewed, streamed, or downloaded immediately after purchase, failure to use, access, view, download, attend, or complete a purchased product does not create a right to a refund.
Coaching programs, appointments, memberships, subscriptions, workshops, live programs, or other services may have additional cancellation, rescheduling, refund, or termination policies presented on the applicable sales page, checkout page, booking page, or purchase agreement. Those offer-specific terms become part of your agreement with SHFT Coaching.
Where an appointment or service has a stated cancellation or rescheduling period, the policy presented at booking or purchase governs that appointment or service.
Nothing in this section limits any consumer right that cannot legally be waived.
8. PERSONAL USE AND INTELLECTUAL PROPERTY
Unless otherwise stated, all SHFT Coaching content—including videos, workouts, exercise programs, guides, written materials, graphics, photographs, audio recordings, branding, logos, frameworks, course materials, assessments, downloads, and other original content—is owned by or licensed to Zen Burgos LLC and is protected by applicable intellectual property laws.
Your purchase of a SHFT Coaching digital product provides you with a limited, personal, non-exclusive, non-transferable license to access and use the purchased materials for your own personal use.
Purchase does not transfer ownership of the underlying intellectual property.
Without prior written permission from Zen Burgos LLC, you may not:
Copy or reproduce SHFT Coaching materials for distribution.
Share paid content or login credentials with another person.
Upload SHFT Coaching materials to another website, platform, course, file-sharing service, or social media account.
Sell, sublicense, distribute, publish, or commercially exploit SHFT Coaching materials.
Record, reproduce, or redistribute paid video, audio, or course content.
Modify SHFT Coaching materials and represent them as your own.
Use SHFT Coaching materials to create competing commercial products or services.
9. THIRD-PARTY AND CLINICAL SERVICES
SHFT Coaching may provide information about, links to, referrals to, or access to services operated by independent third parties, including healthcare providers, laboratories, pharmacies, technology companies, payment processors, and other service providers.
Where clinical services are provided by an independent licensed healthcare provider, decisions regarding medical eligibility, diagnosis, prescribing, treatment, laboratory testing, medication, and other clinical matters are made by that licensed provider and not by SHFT Coaching.
SHFT Coaching does not control and is not responsible for the independent professional decisions, products, services, policies, availability, or actions of third-party providers.
Any third-party service may also be subject to its own terms, privacy policies, consent documents, and other agreements.
10. SMS/TEXT MESSAGING
If you separately consent to receive SMS or text messages from SHFT Coaching, you may receive communications including appointment reminders, program information, account updates, coaching communications, and promotional messages.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing SHFT Coaching products or services.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact SHFT Coaching.
Personal information associated with SMS communications is handled in accordance with our Privacy Policy and applicable law.
11. ACCEPTABLE USE
You agree not to use SHFT Coaching websites, programs, communities, materials, products, or services for unlawful, abusive, harassing, fraudulent, disruptive, or unauthorized commercial purposes.
We reserve the right to suspend or terminate access when a participant materially violates these Terms, misuses SHFT Coaching intellectual property, shares paid content without authorization, threatens or harasses others, interferes with our services, or engages in unlawful activity.
Termination of access resulting from a material violation of these Terms does not automatically entitle the participant to a refund.
12. WEBSITE AND TECHNOLOGY
We make reasonable efforts to maintain access to our website, digital products, and online services but cannot guarantee uninterrupted or error-free availability.
Access may occasionally be interrupted because of maintenance, software updates, internet outages, third-party platform failures, circumstances beyond our control, or other technical issues.
We are not responsible for failures or interruptions caused by third-party technology providers, internet service providers, payment processors, hosting providers, course platforms, or other services outside our reasonable control.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Zen Burgos LLC, doing business as SHFT Coaching, and its owners, employees, contractors, coaches, instructors, affiliates, successors, and assigns will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to your access to or use of SHFT Coaching websites, products, programs, materials, or services.
For fitness and exercise-related products and services, the voluntary participation and assumption-of-risk provisions contained in Section 5 also apply.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
14. PRIVACY
Your use of SHFT Coaching websites, products, and services is also subject to our Privacy Policy.
Please review the Privacy Policy for information regarding how personal information may be collected, used, stored, and shared.
15. GOVERNING LAW
These Terms and any dispute arising from or relating to these Terms or the use of SHFT Coaching products or services will be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
16. SEVERABILITY
If any provision of these Terms is determined by a court or other authority with appropriate jurisdiction to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions of these Terms will remain in effect to the fullest extent permitted by law.
17. CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes in our products, services, business practices, or applicable requirements.
The current version will be posted on this page with its effective date.
Your continued use of SHFT Coaching products or services after revised Terms become effective constitutes acceptance of the revised Terms where permitted by applicable law.
18. CONTACT INFORMATION
Questions regarding these Terms may be directed to:
SHFT Coaching
Operated by Zen Burgos LLC, a Wyoming limited liability company
Email: [email protected]